Refund policy

30-day money-back guarantee

If you’re not satisfied with your order, email support@cleanhomemd.com within 30 days of delivery and we’ll refund your purchase.

How to request a refund

• Email us with your order number and the email address you ordered with.
• Tell us briefly what went wrong — it helps us improve.
• We’ll confirm your refund, usually within 2 business days.

Refund timing

Approved refunds go back to your original payment method. Depending on your bank, it can take 5–10 business days to appear.

Damaged or wrong items

If your order arrives damaged or isn’t what you ordered, email us a photo within 30 days and we’ll send a replacement or refund at no cost to you.